Lessons from the field
The ordinary moments count
A decision that waits. A question that gets brushed aside. A commitment that closes cleanly.
These lessons start with what another person experiences in the work, and the part a leader can own. Each one ends with something to try this week.
Latest lessons
How to run a better 1:1
Most 1:1s turn into status updates. Here is a twenty-minute structure that starts with the other person's work, surfaces what you owe, and ends with everyone clear on who does what by when.
What to do when your team won't speak up
A quiet team usually isn't a team with nothing to say. Here is how to make it safer to raise a problem early, disagree out loud and admit a mistake.
How to give feedback as a new manager
Feedback helps on average, but not every time. Here is how a new manager can give feedback people can use: soon, specific, about impact, and followed up.
Take the Climb
Find out which part of your leadership to work on first. Free and private.